Frequently Asked Questions

How can I pay for the class?
You can use your PayPal account (debt, credit, check) All credit cards are subject to a 2.99% charge

When will I receive my certification card?
You will receive your certification card within 2 weeks after the class. Cards come from our Training Center.

How long do the Certifications last?
Certifications are valid for 2 years.

What’s the catch with those instant online $19.95 CPR certification cards?
Be very careful and look out for fake CPR classes, especially the online versions that advertise for instant certification. The American Heart Association does not offer instant cards online.

I am in a medical or healthcare field, what course should I take?
Most individuals in any health, medical or emergency field should take the BLS for Healthcare Providers course.

How large are the classes?
Most classes are a min 5 max 10.

I registered for a class but cannot attend, what are my options?
All students may reschedule their class one time as long as arrangements are made within 72 hours of the class. (Rescheduled class must be within 90 days of initial registration date).
Students can cancel their reservation and obtain a full refund as long as arrangements are made 72 hours prior to the class. A $15.00 cancellation fee will apply for those cancellations made within 24 hours of the class.

Are your classes OSHA approved?
The American Heart Association meet or exceed required OSHA standards.

What happens if I lose or damaged my certification card?
If you took your certification class with Save-A-Life-CPR we can replace your card for $15.00. We are only able to replace cards for those students who have completed training with us.

Do you provide on-site training for groups?
Yes, Save-A-Life-CPR offers on-site courses for businesses and groups, including CPR, First Aid, AED and more.

I am a nurse or I am about to start nursing school or an EMT program and I need a CPR class. Which class should I register for?
You need the HeartCode® BLS course. This course is required for anyone working in the healthcare provider setting; hospital, hospice, home healthcare, nursing home, etc.

I am a personal trainer. Which class should I register for?
You need the Heartsaver® CPR AED course. The Heartsaver CPR/AED course teaches the basic techniques of child and adult CPR, and use of an automated external defibrillator (AED). Students also learn to use barrier devices in CPR and help the choking victim.

Do you offer CPR Classes in Tennessee, Mississippi, Arkansas, and Alabama?
Yes we do. We will travel up to 150 miles from zip code 38002

What is the difference between the Heartsaver CPR AED class and the Basic Life Support for Healthcare Providers (BLS) class?
The Heartsaver CPR AED class is for those who need CPR training for their workplace as safety requirement. For example: teachers, personal trainers, non-health care office workers, industrial workers, etc. The basic Life Support (BLS) class is for those who need CPR training because they work or will work in a health care environment. For example: nurses, doctors, nurse aides, dentists, dental assistants, and those students who will enter these medical professions.

Are the online courses from the American Heart Association?
Absolutely! All of our online courses and traditional courses are American Heart Association courses.

How do the online courses work?
The online courses have three (3) parts. Part 1 is the online portion and part 2 and 3 are the hands-on skills sessions with an American Heart Association instructor. After purchasing a course from us you will receive an email with your course key and instructions about how to access your online course. This email often ends up in a Spam or Bulk folder, so you should check those frequently if you don’t have it in your Inbox. After completing the online course you will have a completion certificate. Print your certificate and contact us to schedule your part 2 and 3 skills check off. Bring your certificate to your scheduled skills session. After the skills check off you will receive your two year provider card.

I just finished and online course, but it is not from the American Heart Association (AHA). Can you do the skills check off and give me an AHA card?
No. We cannot do skills check offs for online courses that are not AHA courses.

I see that manuals are required for all courses. I have a manual already. Do I need to buy another one from you?
No. If you have a manual already you don’t have to buy one from us.